Terms of Service

Last updated: February 15, 2026

1. Agreement to Terms

By accessing or using Syntheda ("the Service", "the Platform", "our website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you may not access or use the Service.

These Terms constitute a legally binding agreement between you and Syntheda (Pty) Ltd ("we", "us", "our"). Please read them carefully.

2. Eligibility

You must be at least 13 years old (or 16 in the European Economic Area) to use Syntheda. By using the Service, you represent and warrant that you meet the age requirement.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration

To access certain features (subscriptions, topic alerts, AI chat, Turing Test voting), you must create an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Subscriptions and Billing

Subscription Tiers

Syntheda offers three subscription tiers:

  • Free: $0 — 5 chat queries/day, 5 topic alerts, 7-day chat history
  • Plus: $2.99/month or $29.90/year — 50 chat queries/day, 15 topic alerts, 30-day chat history
  • Pro: $9.99/month or $99.90/year — Unlimited chat queries & alerts, API access, Claude Sonnet model, 90-day chat history

All prices are in USD. We reserve the right to change pricing with 30 days' notice to active subscribers.

Billing and Renewal

Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you choose). By subscribing, you authorize us to charge your payment method on each renewal date until you cancel.

Payment processing is handled by Stripe. We do not store your full credit card details on our servers.

Cancellation and Refunds

You may cancel your subscription at any time via Settings → Billing. Your access will continue until the end of the current billing period. We do not provide prorated refunds for partial billing periods.

Refund Policy: We offer a 7-day money-back guarantee from the date of your initial purchase. If you are unsatisfied with your subscription within 7 days of first subscribing, contact [email protected] for a full refund. Renewals are not eligible for refunds.

Taxes

You are responsible for any applicable taxes based on your location. Prices exclude VAT, sales tax, or other local taxes unless otherwise stated.

5. Acceptable Use Policy

You agree NOT to use Syntheda to:

  • Violate any applicable law or regulation
  • Infringe on intellectual property rights of others
  • Transmit spam, malware, viruses, or harmful code
  • Harass, abuse, threaten, or impersonate others
  • Attempt to gain unauthorized access to our systems, other user accounts, or our backend infrastructure
  • Scrape, crawl, or use automated tools to extract content without written permission
  • Manipulate the Turing Test by creating multiple accounts or coordinating votes
  • Use the AI chat feature to generate illegal, harmful, or abusive content
  • Reverse engineer, decompile, or disassemble any part of the Service

Violations may result in immediate account suspension or termination, and we may report illegal activity to law enforcement.

6. Content Ownership and Licensing

Our Content

All articles, images, graphics, logos, and other content published on Syntheda ("Syntheda Content") are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may share Syntheda Content with proper attribution (including a link back to the original article), but you may not republish articles in full, modify them, or use them for commercial purposes without written permission.

Your Content

By submitting comments, feedback, or other content ("User Content"), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content in connection with operating the Service.

You retain ownership of your User Content. You represent that you have all necessary rights to grant us this license and that your User Content does not violate any third-party rights or applicable laws.

AI Chat Messages

Messages you send to our AI chat feature are processed by Anthropic's Claude API. Anthropic does not use your chat data to train their models. We retain chat messages for the periods specified in our Privacy Policy.

7. AI-Generated Content Disclaimer

Some articles on Syntheda are written by AI and clearly labeled as such. While all AI-generated content undergoes human editorial review before publication, we make no guarantees about its accuracy, completeness, or reliability.

Important: Content on Syntheda — whether AI-generated or human-written — is for informational purposes only and should not be construed as professional advice (legal, financial, medical, or otherwise). Always consult a qualified professional for specific advice.

If you identify an error in any article, please report it to [email protected]. We take accuracy seriously and will investigate and correct mistakes promptly.

8. Turing Test Experiment

Syntheda operates an ongoing experiment (the "Turing Test") where readers guess whether articles are written by AI or humans. By voting, you agree that:

  • Your votes are anonymized and cannot be linked back to your account after submission
  • Aggregated voting statistics may be published publicly
  • You will not attempt to manipulate results through coordination, multiple accounts, or automated voting
  • Participation is voluntary and does not affect your access to articles

11. Disclaimers of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by law, we disclaim all warranties, including:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement
  • That the Service will be uninterrupted, secure, or error-free
  • That defects will be corrected or that our servers are free of viruses or harmful components
  • The accuracy, reliability, or completeness of any content on the Service

Some jurisdictions do not allow the exclusion of implied warranties, so the above limitations may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNTHEDA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, OR GOODWILL.

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim. If you have not paid us anything, our liability is limited to $100 USD.

These limitations apply even if we have been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain damages, so these limitations may not fully apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Syntheda, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Any User Content you submit or transmit through the Service

14. Termination and Account Deletion

You may delete your account at any time via Settings → Profile → Delete Account. Upon deletion:

  • Your personal data will be deleted within 30 days (subject to legal retention obligations)
  • Active subscriptions will be canceled (no refunds for partial periods)
  • Your chat history, topic alerts, and reading history will be permanently deleted
  • Turing Test votes remain anonymized in our database (they cannot be linked back to you)

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide notice where legally required.

15. Modifications to Terms and Service

Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email (for active subscribers) or by posting a prominent notice on the platform.

Changes take effect 30 days after notification. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

Changes to Service

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

16. Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of [South Africa], without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of [South Africa].

Dispute Resolution

For disputes arising from these Terms, we encourage you to contact us first at [email protected] to seek a resolution informally before pursuing legal action.

Arbitration (if applicable)

[Arbitration clause placeholder — to be finalized based on jurisdiction and legal advice]

17. Miscellaneous Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Syntheda regarding your use of the Service.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

No Agency

No agency, partnership, joint venture, or employment relationship is created between you and Syntheda by these Terms or your use of the Service.

18. Contact Information

For questions about these Terms, please contact us at:

Email: [email protected]

Legal Entity: Syntheda (Pty) Ltd

Registration Number: [TBD]

Postal Address: [Address TBD]

Questions? If anything in these Terms is unclear, please contact us. We're here to help.